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Delivery Policy

Turnaround

All orders are shipped within 48 hours Monday - Friday, 9:00 AM - 5:00 PM.

Carriers

We use the following carriers to deliver our orders:

  • DPD
  • UPS
  • FedEx
  • DHL
  • APC
  • Royal Mail

Order Tracking

If a tracking number is provided by the shipping carrier, we can, on request, update your order with the tracking information. Please note that some orders using 1st Class mail will not have tracking numbers.

Shipping Rates

The rate charged for shipping your order is based on the weight and size of your products, as well as your location.

Back Orders

If an item goes on back order, we will ship you the part of your order that is in stock. When the item becomes available, we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.